Cookie Policy
Effective date: May 14, 2026
Last updated: May 15, 2026
Who we are
RT Group Global (also known as Remote Trauma) is a global provider of remote trauma and risk management services. Our website address is: https://rtgroup.global.
For the purposes of UK data protection law, RT Group Global is the data controller responsible for personal data collected through this website.
Our registered office address is: 2nd Floor, 19–23 High Street, Kingston Upon Thames, Greater London, KT1 1LL.
Telephone: +44 (0)20 8546 3230 or +44 (0)3300 562476.
Email: admin@rtgroup.global
What are cookies?
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.
Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.
How do we use cookies?
Our website uses cookies and similar technologies to ensure the proper functioning of the site and to improve user experience.
Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.
The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.
Where required by law, we obtain your consent before placing non-essential cookies on your device. You can manage your cookie preferences at any time using our cookie consent tool.
Types of cookies we use
Manage cookie preferences
You can modify your cookie settings anytime by clicking the ‘Consent Preferences’ button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.
Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.
Chrome:
https://support.google.com/accounts/answer/32050
Safari:
https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer:
https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using a different web browser, please refer to its official support documentation.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, together with the visitor’s IP address and browser user agent string to assist with spam detection and website security.
The lawful basis for this processing is our legitimate interests (Article 6(1)(f) UK GDPR), namely maintaining the security and integrity of our website and enabling public interaction where commenting functionality is provided.
An anonymised string created from your email address (a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. Once approved, your profile picture may be visible publicly alongside your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract any location data from published images.
The lawful basis for processing uploaded media is consent (Article 6(1)(a) UK GDPR) and/or our legitimate interests in operating and maintaining the website.
Embedded content from other websites
Articles or pages on this site may include embedded content (such as videos or images). Embedded content from other websites behaves in the same way as if you have visited the external website directly.
These third-party websites may collect data about you, use cookies and monitor your interaction with their content. We encourage you to review their privacy policies before engaging with embedded content.
Who we share your data with
We do not sell or rent personal data. We may share personal data with trusted service providers who support the hosting, operation, security and maintenance of our website. These providers act as data processors and are contractually required to protect your data.
We may also disclose personal data where necessary to comply with a legal obligation (Article 6(1)(c) UK GDPR) or to establish, exercise or defend legal claims.
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting or reporting requirements.
If you leave a comment, the comment and its metadata are retained indefinitely to assist with moderation and follow-up recognition.
For registered users (if applicable), personal information is retained for as long as the account remains active. Users may request deletion at any time, subject to any legal retention obligations.
What rights you have over your data
Under UK data protection law, you have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete data.
- Request erasure of your personal data.
- Request restriction of processing.
- Object to processing based on legitimate interests.
- Request data portability where applicable.
- Withdraw consent at any time where processing is based on consent.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, such as adequacy regulations or approved international data transfer mechanisms.
